Click on right here for our COVID-19 Response Plan
Replace as of November 8, 2020
We reopened our Lincoln and Tiverton casinos on a restricted foundation on Monday, June Eight at 10am. The well being and security of our clients and workers is our highest precedence and we stay up for welcoming ALL of our visitors again. As of Tuesday, June 30 each casinos are actually open to the general public. Moreover, choose desk video games are actually out there as effectively. We’ve created the information under to stroll you thru the brand new protocols now we have put in place to make sure a secure reopening for these visiting throughout these preliminary phases.
A letter from management of Twin River Worldwide Holdings, Inc.
Click on right here to view the assertion management of Twin River Worldwide Holdings, Inc.
PHASE 2 REOPENING GUIDELINES & SAFETY PROTOCOLS
Entry to the on line casino would require your driver’s license (or legitimate picture identification). It’s critically essential that we reopen with strict crowd management measures in place. Throughout this part, we count on capability to be restricted by State capability tips.
We’ll provide slot machines at a secure distance separated by plexiglass or no less than six ft aside, and we’ll provide digital/stadium desk video games, with restricted seating capability and reside desk video games (excluding craps) with plexiglass dividers. Our Resort, Health Middle, Poker Room, Occasion Middle, Valet, and Leisure choices will stay CLOSED whereas we reimagine methods to successfully deal with security issues in these confined areas. Our meals courts will probably be open with restricted seating capability and we’ll provide restricted bar service in disposable cups.
Our every day hours of operation will probably be Sunday – Thursday from 6am – 10pm and Friday and Saturday from 6am – 10:30pm. Desk video games hours will probably be November 9 – 12 from 10am – 10pm and November 13 & 14 from 10am – 10:30pm. Property-wide cleansing will begin every day.
Upon Your Arrival
All the parking tons will probably be open in addition to the North & West entrances. Valet service is not going to be instantly out there. Please self-park and make your method to the doorway of your favourite gaming room. Please have your face masks on as they’re obligatory for all visitors and employees. In case you are unable to convey one, one will probably be supplied to you. As soon as on the entrance, you can be greeted by safety employees who will conduct a non-invasive temperature test by way of thermal cameras. Any visitor or crew member with a temperature above 100.four levels is not going to be allowed entry on that day.
Crew members whose obligations require direct contact with visitors could also be sporting gloves, however visitors aren’t required to take action.
We encourage you to utilize the elevated hand sanitizers positioned at entry and exits, the on line casino flooring and elevator landings. Sanitizing wipes may even be supplied all through the property to permit visitors to wash frequent areas earlier than touching.
Simply as we’re all doing every day, visitors should follow social distancing by staying six to 10 ft away from different visitors. The identical is true whereas standing in traces, utilizing elevators, kiosks, ATMs or transferring across the on line casino flooring.
Bear in mind, play sensible and keep aside.
We’ve numerous new signage strategically positioned all through the property to remind you of social distancing protocols, to information you within the occasion a line is forming, and the placement and import of often utilizing the sanitizers supplied.
You would possibly discover much more of our crew members, together with our Clear Crew, on the on line casino flooring. They’re there for 2 essential causes: to repeatedly clear each nook and cranny of the on line casino flooring, and to help you with one-on-one steerage. Don’t hesitate to name on them with questions and issues – we would like you to have an satisfying time when you’re with us.
Smoking, together with vaping, within the on line casino is not going to be allowed. As an alternative, now we have created out of doors areas on the North and West entrances to accommodate our visitors. Please chorus from smoking in any space of the on line casino. You’ll be required to observe the identical steps you adopted throughout arrival and undergo the screening course of to be allowed re-entry into the on line casino.
BEHIND THE SCENES
We predict it is best to know what we’re doing behind the scenes to maintain you secure and wholesome when you’re visiting with us.
Most of these efforts begin and cease with the excellent coaching our crew members have obtained over the previous couple of weeks, together with infectious illness and sanitation protocols to additional guarantee visitor and crew member security. Crew members have been supplied directions on responding and reporting all presumed instances of COVID-19 on property to the RI Division of Well being.
Simply as importantly, you might be requested to contact their supervisor in case you discover a coworker or visitor with recognized signs of COVID-19. Crew members and visitors who’re exhibiting any signs of COVID-19 whereas on the property are instructed to right away notify their supervisor and promptly go away the property. If we’re alerted to a presumptive case of COVID-
19 on property, we’ll work with and observe the suitable actions advisable by the Rhode Island Division of Well being.
We’ve put in place a bunch of “again of home” protocols for our workers. The protocols embrace:
· Hand sanitizing stations and elevated handwashing for all crew members
· Each day screening for COVID-19 signs
· Necessary masks or face shields
· Disinfecting system for playing cards, cube and tiles
· Cleansing and disinfecting of the on line casino cages, touchpoints and guest-facing areas on an ongoing foundation
· Social distancing
· Enhanced academic signage
· Installment of non permanent plexiglass in areas the place employees need to interface with our visitors
We apologize for any inconveniences that will happen from these non permanent public security measures, and we hope your take pleasure in your go to.
Click on right here to obtain the Part 2 Reopening Tips & Security Protocols